Utility Billing Policy
On January 21, 2020 City Council adopted a Resolution rescinding Resolution No. 43-99 and approving policies relative to utility billing including delinquent billing, disconnection of services, late charges, credit adjustments for leaks and related policies that follow the Water Shutoff Protection Act. Copies of the policy are available in the following languages: English, Spanish, Chinese, Korean, Vietnamese and Tagalog.