Frequently Asked Questions
Below you will find information that might help you understand how to find things or learn about information you might need to know about your city or town.
General
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General
City Hall is open:
- Monday through Thursday, between 8:30 a.m. and 5:30 p.m.
- Alternate Fridays between 8:00 a.m. and 5:00 p.m.
Please see the main calendar for closure dates.
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Registration is free. If you need any assistance with signing up or using this new service, please call Utility Billing Customer Service staff at 707-431-3307 and we’ll be happy to walk you through the process. Once you’ve registered you will be able to view your account history, enroll in AutoPay, edit your payment profiles, enroll additional utility accounts, manage your user settings, and more!General
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Have a problem with water, sewer, electric, storm drain or streets? Please call 707-431-7000 or toll free 1-855-755-6586.General
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You may call the Healdsburg Police Department at 707-431-3377, 24 hours a day to report a violation. The code enforcement officer will generally return a call within 4 days. The officer is available for a personal consultation on Mondays and Wednesday from 8:30 a.m. to 4 p.m. Please call 707-431-3162 to schedule an appointment. You may also submit a written complaint to the Police Department located at 238 Center Street, Healdsburg CA 95448.General